This may vary based on your miner but the problems actually seem to be with the Helium network as a whole. My best rule of thumb is to leave it alone as long as the light is “green” (for the Bobcat miner*) unless you aren’t seeing any change or progress for a long period of time. My hotspot has got stuck several times where it went off for the entire night and when I turned it back on it had made no progress. They should however still be connecting periodically and you should see your sync slowly making progress.
OSTOTO HOTSPOT SUDDENLY COLSES OFFLINE
It’s not unusual for the hotspots to go offline when trying to sync with the blockchain.
OSTOTO HOTSPOT SUDDENLY COLSES UPDATE
This can get very sluggish to update sometimes but unless you’re seeing no activity whatsoever for at least a few hours I would urge leaving it alone for the most part. Observe that even though I am not 100% sync’d I still am green status with 91.31% sync’d. With all the hotspots joining it may take 15-30+ minutes (depending on many factors) but it should show up as solid green with no “relayed” status: Once you’ve set up the port forwarding it should update the status on it’s own eventually or if you want to speed things up you can unplug the power cable from the hotspot for about 10 seconds and then plug it back in. This will also speed up your sync as outbound only points are at a disadvantage here since sometimes the people who connect to you end up sending you blocks! This is the port that will eliminate the “relayed” status and allow inbound connections to your device. Once you feel confident you have the knowledge/instructions you need ready to set up port forwarding the main critical port you need to forward on your router is TCP Port: 44158 It’s likely you’ve encountered this before for something else but if you haven’t it isn’t too difficult. The specific instructions for your router will vary but can be found with a quick Google search. I don't have more details to add.The solution is to open the correct port on your firewall by creating a “port forwarding” entry in your router. You can search this issue at discord by searching for this terms: "no activity", "stuck", etc. The one changed this morning already earned around 1HNT in less than 12 hours so it's fully working The other one seems starting to working again now.Īll the hotspot still result online and after I tried to ping them with helium hiker I got a round-trip time so the hotspot was online but still unable to work.ītw the "not very fast but still working" solution as I stated is to change the micro SD from a working hotspot so if helium can't fix it you can go and fix it by yourself, it's painful but it works".Įven at Facebook, people are reporting this issue. I changed the first one this morning and the second a couple of hours ago: "I am sure the problem is somehow firmware related because I cloned the micro SD from a working hotspot and pasted it in two hotspots that weren't doing activity. I'm writing this because they usually have a good performance, so it's not normal to don't have any activity for more than an hour.Ī guy that I spoke via Discord told me that cloning the SD from a working hotspot to an hotspot that isn't working can fix this: Obs: All of my hotspots are installed at rooftops via PoE and were working fine for months. Most of them that are reporting this issue have Rak V2. I'm checking the Helium API and I see that the block height does't change at all - it's stuck.Īt discord, several people are reporting this. Now, it's been 24 hours without any activity or change in sync. " hashc0de - Yesterday at 6:22 Blockchain Release: Stability and Performance Updates."Īfter that announcement more 5 of my hotspots suddenly stopped doing activity too. Some hours after, Helium team posted a new announcement: I reported this issue at Discord and talked with other people that are facing the same issue. The hotspots are stuck somewhere in blockchain and can't do any activity because of that. I tried to power cycle them, but didn't work at this time.
Helium hiker can reach the hotspots and they have inbound and outbound green connection - so, no problems with the internet connection. Two of my hotspots suddenly stopped the activity & sync at, 6:14am and 6:19am (5 minutes difference).
I have 10 hotspots (Rak V2) and 7 are being affected by this problem:
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